Privacy Policy
Last Updated: July 2026
At oLo, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered eye wellness monitoring application.
Information We Collect
We collect information necessary to provide our eye wellness monitoring services:
- Camera data for real-time eye tracking and analysis (processed locally only)
- Eye wellness metrics including blink rate, strain levels, and fatigue indicators
- Usage data such as session duration and feature usage
- Account information including email address and profile settings
- Device information including browser type and operating system
How We Use Your Information
Your data is used exclusively to:
- Provide real-time eye wellness monitoring and analysis
- Generate personalized insights and recommendations for your eye health
- Track your eye wellness trends over time
- Improve our AI algorithms and service quality
- Send you notifications and reminders about your eye wellness
Data Security
We implement industry-standard security measures to protect your data:
- All camera processing is done locally on your device no video or images are ever transmitted, uploaded, or stored on our servers
- Calendar integration data when you enable it, is transmitted to and processed on our servers to operate the scheduling feature
- Data transmission is encrypted using HTTPS and TLS protocols
- Secure authentication and access controls protect your account.
- Regular security audits and updates
- No sharing of personal data with third parties without consent, we do not share it with third parties except as needed to provide a feature you have enabled, for security, or to comply with law
Your Rights
You have the right to:
- Access your personal data at any time through your account settings
- Download a copy of your data in a portable format
- Request deletion of your data permanently
- Opt-out of non-essential notifications and communications
- Control camera permissions and disable eye tracking at any time
Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through the settings page. Camera data is never stored - it exists only momentarily in device memory during processing.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at preetam@synapsismedical.com. We are committed to addressing your concerns and protecting your privacy.